FACTORS AFFECTING THE SERVICE IN FIVE-STAR HOTELS IN ST. PETERSBURG

Journal: Science Journal "NovaInfo" (Vol.1, No. 27)

Publication Date: 2014-11-01

Authors : Shaburov Nikolay Maksimovich;

Page : 36-39

Keywords : SERVICE; ECONOMIC FACTOR; SOCIAL FACTOR; TECHNICAL FACTOR; ORGANIZING FACTOR;

Source : Download Find it from : Google Scholar

Abstract

This article is devoted to the problem of improving the service in five-star hotels of the St. Petersburg and there are 4 factors regulating activities of the hotels.

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FACTORS AFFECTING THE SERVICE IN FIVE-STAR HOTELS IN ST. PETERSBURG

Abstract

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