The Effect of Information Technology, Innovation and Competence on Employee Satisfaction Impact on Employee Performance of PT. PLN (Persero) ULP Pendopo
Journal: International Journal of Arts and Social Science (Vol.5, No. 8)Publication Date: 2022-08-30
Authors : Wani Fitriah Mardiana Puspasari Belli Wati Kosim;
Page : 06-30
Keywords : Influence; Information Technology; Innovation; Competence; Employee Satisfaction; Employee Performance.;
Abstract
The problems in this study are: 1) Is there any influence of Information Technology, Innovation and Competence on Employee Performance? 2) Is there an effect of information technology on employee satisfaction, its impact on employee performance? 3) Is there an effect of innovation on employee satisfaction, its impact on employee performance? 4) Does Competence Influence on Employee Satisfaction Have an Impact on Employee Performance? 5) Is there any influence of information technology on employee performance? 6) Is there any influence of competence on employee performance? 7) Is there an effect of employee satisfaction on employee performance? Variables in this study are information technology, innovation, competence, employee satisfaction impact on employee performance. The population in this study were 120 people with a sample of 55 people. The data used in this study is primary data obtained through the distribution of questionnaires. The data collection method in this research is a questionnaire. The data analysis technique used is path analysis. The results of the analysis show that: 1) Information technology has a positive and significant effect on employee satisfaction. This shows that the information technology used by employees is in accordance with the work they do so that employees feel satisfied, 2) Innovation has a positive and significant effect on employee satisfaction. This shows that employees must have innovation in increasing job satisfaction, this can affect employee activities at work, 3) Competence has a positive and significant effect on employee satisfaction. This shows that employees must have the competence to increase job satisfaction, 4) Information technology has a positive and significant effect on employee performance. This shows that the existing information technology in the company can support employee performance, 5) Competence has a positive effect on employee performance. This shows that employees who have competence will improve the performance of these employees, 6) Employee satisfaction has a positive and significant effect on employee performance with job satisfaction as an intervening variable. This shows that employee satisfaction can affect performance improvement for employees
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