Risk Mitigation of Volunteer Involvement Project during Pandemic in Non-Profit organization with 4Ts (Tolerate, Treat, Transfer and Terminate)

Covid-19 pandemic has created uncertainty and poses risks for non-profits. This requires the non-profit organizations to adapt, especially how to protect volunteers who are involved in projects during the pandemic. It requires adequate risk management, to make sure that the project is successfully delivered on time, within budget, and as planned. This article discusses how risk mitigation measures as part of risk management flow in project management that involves volunteers during the pandemic at the non-profit organization, GPF Indonesia for the "Peace Circle Project" which was presented in Surabaya from July 2021 to February 2022. This is qualitative research involving stakeholders related to the project as informants who were selected through purposive sampling. The results of this study indicate that GPF Indonesia has carried out several mitigation measures during the project based on the priority actions obtained from the calculation of the risk score, considering the likelihood of the risk and magnitude of harm. GPF Indonesia carries out 4 main mitigation measures in the project, (1) reducing the likelihood of risk, (2) minimize harm, (3) transferring liability, and (4) communicate risk. These risk mitigation measures can be categorized into 4 hazard responses, tolerate, treat, transfer, and terminate.