MODELING OF TRAVEL BEHAVIOR TOWARD DECREASING PASSENGERS' CONGESTION

Passenger behavior influences metro line mobility. This paper investigates passengers' behavior during the alighting and boarding process and its effect on metro stopping time. We study the level of passenger non-compliance behavior which is defined as the situation when passengers start to board the train and there are still passengers who have not alighted yet. A field survey was conducted on two large stations in the Cairo metro for three commuting periods (morning, afternoon, and evening). The collected data observed the characteristics of passengers' behavior during boarding and alighting. Data analysis showed that the number of alighting and boarding passengers, the doors being deported from their specified places, and the delay of trains affects passengers' behavior. A linear model was built to represent the factors that affect passengers' behavior. The result shows that the door opening shift has a significant effect on passenger behavior because the door shifting leads to chaos during the boarding and alighting of passengers on the platform, and this causes an impediment to the movement of passengers to throw the alighting and boarding process, which in turn has the most significant impact on the behavior of passengers. The model fitting is reasonable with a determination coefficient of 0.82. Reached results may help for improving the operational capacity of the metro network.