The Importance of Relational Skills in the Management of the team in the Healthcare Sector, With Particular Reference to the Nurse Leader Role: An opinion |Biomedgrid

The clinical nurse leader is an innovative new role for meeting higher health‐care quality standards. What are the personality characteristics that the nurse leader must possess in order to get the right balance in a working group? The importance of technical skills is fundamental and essential in the management of an operational unit, but the latter is made up of people and therefore an efficient vision in an organization certainly has positives but is not enough to ensure the success of the working group [1-4]. Given these premises, it is essential to have tools useful for understanding interpersonal relationships, with a particular focus on conflict management. In a working group, where people have not been chosen, there are implicit and explicit rules, in which different cultural characteristics, personalities and professionalism coexist. Some dynamics can be an obstacle to good interaction, becoming an easy battleground if they are mismanaged.