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Work Relations and Job Satisfaction of Customer Service Representatives

Journal: International Journal of Trend in Scientific Research and Development (Vol.7, No. 2)

Publication Date:

Authors : ;

Page : 1070-1076

Keywords : bpo; call centers; customer service representative; work relations; job satisfaction;

Source : Download Find it from : Google Scholarexternal

Abstract

This research emphasizes the association between work relations of customer service representatives in terms of their personal profiles, of workplace relationships, of job satisfaction, of organizational commitment and employee loyalty. Jeric H. Pediglorio "Work Relations and Job Satisfaction of Customer Service Representatives" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-7 | Issue-2 , April 2023, URL: https://www.ijtsrd.com.com/papers/ijtsrd56241.pdf Paper URL: https://www.ijtsrd.com.com/other-scientific-research-area/other/56241/work-relations-and-job-satisfaction-of-customer-service-representatives/jeric-h-pediglorio

Last modified: 2023-07-28 14:41:02