Enhancing Patient Experience: The Role of Health Information Management Systems
Journal: International Journal of Bio-Medical Informatics and e-Health (IJBMIeH) (Vol.10, No. 6)Publication Date: 2022-12-15
Authors : AL Mutairi Abdulrahman Abdulaziz AL Ghamdi Sanad Saad'allah AL Mutairi Mohammed Nahir AL Hagbany Mohammed Naghemsh AL Hassan Muhannad Abdullah AL Mutairi Mohammed Naif AL Qahtani Reem Nasser;
Page : 110-117
Keywords : Patient experience; HIMS; Communication; Empowerment; Data security; Interoperability; Telehealth; Feedback; Improvement;
Abstract
N the rapidly evolving landscape of healthcare, the patient experience has emerged as a pivotal factor in delivering high-quality and patient-centered care. Health Information Management Systems (HIMS) have become indispensable tools for healthcare providers, facilitating the efficient storage, retrieval, and management of patient information. This article delves into the crucial role that HIMS plays in enhancing the patient experience across various healthcare settings. It explores the multifaceted ways in which HIMS contributes to improved patient satisfaction, safety, and overall quality of care. Drawing on real-world examples and research findings, the article highlights the benefits and challenges associated with implementing HIMS to enhance patient engagement and communication. Additionally, the article addresses potential concerns related to data privacy and security, underscoring the need for robust safeguards. By examining the symbiotic relationship between advanced HIMS and elevated patient experience, this article underscores the imperative for healthcare institutions to embrace technological solutions that prioritize patient-centered care.
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