Conflict Management Styles and Organizational Commitment: A Study Among Perbadanan Kemajuan Negeri Selangor Employees

—Conflict in organization that occur cannot be avoided but it can be prevented. The best method of conflict prevention is by handling conflict efficiently to foster employees' to be committed to the organization. Therefore, the main objective of this study is to determine the relationship of conflict management style towards organizational commitment among Perbadanan Kemajuan Negeri Selangor (PKNS) employees. This is a cross-sectional study which was conducted with 245 repondents of PKNS employees. The sampling techniques for this study is simple random sampling. Survey questionnaires were used for collecting the data and all items in the questionnaire was adapted from the previous study which employed Rahim's Organizational Conflict Inventory-II (ROCI-II) to measure conflict management styles and Organizational Commitment Questionnaire (OCQ) to measure employees' organizational commitment. This instrument measures five styles of conflict management which are integrating, obliging, compromising, dominating, and avoiding style as independent variables and for organizational commitment is measure as dependent variable. Data were analyzed using Statistical Package Social Sciences (SPSS) version 29. The findings from factor analysis show that PKNS employees used integrating, compromising, dominating, and avoiding style in handling conflicts. Additionally, this study also reveals conflict management styles have a relationship toward organizational commitment