Mediating Role of Work Motivation on Individual Job Performance among Teaching and Non-Teaching Personnel of One Higher Educational Institution

The Philippine education system focuses on how teaching staff performs, as well as recognizing the importance of non-teaching staff in the expansion of the university. This study aims to describe the respondents' profiles in terms of age, gender, length of service, and monthly compensation; determine the level of work motivation (both intrinsic and extrinsic) and job performance (task, contextual, and counterproductive); compare the difference between the variables when grouped according to respondents' profiles; test the relationship between the variables; and propose an intervention program that concentrates on elevating the level of job performance. A total of 231 university personnel (both teaching and non-teaching) were studied through adapted questionnaires on a 4-point Likert scale. Data were collected through non-probability sampling. Descriptive and correlation analyses were done using SPSS. The findings revealed that most of them were male, aged 21-30 years old, had less than a year of length of service, and had a monthly compensation of 5000 and below. Also, in terms of motivation, respondents were intrinsically motivated when given feedback for their performance, appreciated by the organization, given a skill variety for a job, and has organizational trust, fairness, and autonomy. Respondents were motivated in terms of extrinsic motivation when there is a good leadership style, effective dissemination of information, congenial co-worker, job enrichment, and availability of promotions. The study found a significant relationship between individual job performance and age, length of service, and monthly income, while motivation had a significant relationship with age, length of service, and monthly income, except for sex. Lastly, an intervention program to elevate job performance was proposed.