Principal’s Managerial Skills for Conflict Resolution in Secondary Schools in Fako Division, Southwest Cameroon

This study intended to investigate frameworks of principals' managerial skills for conflict resolution in some Secondary Schools in Fako Division of South West Region of Cameroon. The specific objective of the study elicits the views of principals' managerial skills to resolve conflicts in secondary schools. The study employed a case study research design and interviewed 10 principals were selected randomly. The study used an interview guide for data collection. Data was analyzed using thematic analysis for the qualitative study. Findings revealed that proper managerial skills are important in enhancing friendliness amongst teaching staff in school. When conflicts are well managed, teachers are more conscious with the performance of their jobs. The proper management of conflicts in schools has the potential of reducing school dropouts and enhancing school effectiveness. A framework for the development of managerial skills of principals towards conflict resolution is vital for the improvement of a positive school climate. The study was limited by the fact that the socio political climate at the time of the study prevented the collection of a wide variety of data. Secondly, another limitation was the fact that the researcher did not sample the opinion of students who are very much at the centre of school conflicts. Based on the findings, the study therefore recommended that principals and teachers should be regularly given professionally related workshops and seminars on conflict reduction and management in schools. The interactions of all members of the school should be clearly defined and restricted to avoid the crossing of boundaries and hurting others both consciously and unconsciously. Principals and teachers should adopt a realistic framework for the development of personal conflict resolution skills. Ndeh Judith Magha | Frederick Ebot Ashu "Principal's Managerial Skills for Conflict Resolution in Secondary Schools in Fako Division, Southwest Cameroon" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-7 | Issue-5 , October 2023, URL: https://www.ijtsrd.com/papers/ijtsrd60014.pdf Paper Url: https://www.ijtsrd.com/management/management-development/60014/principal's-managerial-skills-for-conflict-resolution-in-secondary-schools-in-fako-division-southwest-cameroon/ndeh-judith-magha