Student-Centered Quality Assurance in Higher Education: Promoting Trust and Transparency Through Collaborative Approaches

This study on Student-Centered Quality Assurance in Higher Education: Promoting Trust and Transparency through Collaborative Approaches explores the necessity of shifting towards collaborative quality assurance (QA) models in higher education institutions (HEIs) to address the disconnect between QA processes and student experiences. Traditional top-down QA models often alienate students, leading to mistrust. Collaborative approaches, as advocated by recent research, involve students in defining standards, providing feedback, and co-creating solutions for improvement. Engaging students in QA processes yields various benefits, including increased engagement, motivation, and valuable insights into teaching methods and support services. This approach fosters a transparent and accountable educational environment, building trust among stakeholders. However, implementing student-centered QA faces challenges such as integrating student voices, addressing power imbalances, and providing necessary training. The study recommends a phased approach and training for effective communication and collaboration. The discussion delves into collaborative QA practices, emphasizing shared decision-making, open communication, and community involvement. It explores how collaborative approaches promote trust and transparency in various contexts, highlighting shared decision-making, open communication, and cross-sectoral collaboration as effective strategies. Moreover, the study discusses student-centered education's positive impact on academic achievement, skills development, and motivation. It emphasizes the need for effective implementation through teacher training, learning environments, and assessment strategies. Assessing the alignment between QA processes and student-centered learning outcomes in the Philippines, the study suggests alternative assessment methods and context-specific approaches. Additionally, trust-building strategies and innovative QA practices are explored, emphasizing transparency, open communication, and the integration of technology. In conclusion, implementing student-centered QA in higher education fosters trust and transparency, enhances educational outcomes, and strengthens institutional credibility. Embracing collaborative approaches and prioritizing students' perspectives are vital steps towards achieving this goal