IMPACT OF IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT (TQM) PRACTICES IN HIGHER EDUCATION
Journal: International Journal of Advanced Research (Vol.12, No. 08)Publication Date: 2024-08-14
Authors : Lina Anatan; Fanny Kristine;
Page : 1123-1134
Keywords : Total Quality Management Competitive Advantage Organizational Performance Higher Education;
Abstract
The fast advancement of rivalry in advanced education expects to offer better quality instructive types of assistance than buyers and possible purchasers, in particular understudies and planned understudies. To accomplish the goal, executing All out Total Quality Management (TQM) rehearses in advanced education is urgent for laying out an competitive advantage and upgrading execution. This study plans to assess the use of TQM rehearses in accomplishing competitive advantage and further developing execution inside advanced education. Utilizing straightforward irregular testing and examining information with SmartPLS, the review included 89 respondents. The discoveries affirm all examination hypothesess: the impact of TQM rehearses on competitive advantage, the impact of TQM rehearses on organizational performance, the effect of competitive advantage on Organizational Performance, and the job of competitive advantage as a halfway middle person in the connection between TQM rehearses and organizational performance. These outcomes are supposed to give significant experiences to chiefs on the significance of executing TQM practices to make competitive advantages and further develop execution in advanced education.
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