Factors Affecting Member Participation of Dana Mitra Makassar Online Savings and Loans Cooperative (KSP)

This study aims to determine the factors that influence the participation of members of the online savings and loan cooperative (KSP) Dana Mitra Makassar partially and collectively as well as the dominant variables that affect the participation of KSP Online Dana Mitra members. The population in this study were all members of the KSP Online Dana Mitra Makassar with a total of 25 people. The data analysis in this study was descriptive statistics and partial least squared. The results showed that the effect of member satisfaction, member trust level, and cooperative service quality showed an increase in member participation in KSP Online Dana Mitra Makassar, while member motivation could not increase the number of members with a minus path coefficient value