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IMPACT OF DIGITALIZATION AND FINTECH ON CUSTOMER SATISFACTION AND LOYALTY IN THE BANKING SECTOR
Journal: International Journal of Advanced Research (Vol.13, No. 10)Publication Date: 2025-10-15
Authors : Sakshi Sharma; V. K. Gupta;
Page : 1321-1327
Keywords : Digitalization Fintech Customer Satisfaction Loyalty Banking Sector Digital Banking;
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Abstract
This study explores the impact of digitalization and fintech on customer satisfaction
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Last modified: 2025-11-27 14:58:55