CRITICAL SUCCESS FACTORS AND INDICATORS OF ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: A MODEL OF ITS IMPACT ON BUSINESS PROCESS INNOVATION FOR THE B2B SERVICE INDUSTRY

Journal: International Journal of Advanced Research (Vol.14, No. 01)

Publication Date: 2026-01-15

Authors : Benedicto L. Avila Aileen L. Vasquez Emmanuel P. Paulino; Paulo Noel A. Mazo;

Page : 1292-1304

Keywords : ERP Implementation Critical Success Factors Critical Success Indicators Business Process Innovation B2B Service Industry TOE Framework IS Success Model BPR;

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Abstract

This study examines the effects of Critical Success Factors (CSFs) of Enterprise Resource Planning (ERP) Implementation on Critical

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CRITICAL SUCCESS FACTORS AND INDICATORS OF ENTERPRISE RESOURCE PLANNING IMPLEMENTATION: A MODEL OF ITS IMPACT ON BUSINESS PROCESS INNOVATION FOR THE B2B SERVICE INDUSTRY

Abstract

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