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Evaluating Cloud Computing Management Challenges for Non-Expert Clients

Proceeding: The Second International Conference on Data Mining, Internet Computing, and Big Data (BigData2015)

Publication Date:

Authors : ; ;

Page : 35-45

Keywords : Cloud Computing; Challenges; Decision Making; ICT Management; Non-expert;

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Abstract

Non-expert managers in various types of organizations usually find it challenging to decide whether to adopt cloud computing services, which are internet-based, instead of the conventional in-house technologies, which are physically owned and controlled in-house. This paper evaluates various cloud computing management challenges that were selected and ranked by a number of non-expert managers through a decision-making survey. The outcome argues that the Urgent Support Availability aspect is selected as the most worrying factor amongst the majority of non-expert managers taking into account the associated costs, and future demand changes. In addition, multiple decision-making considerations are identified and evaluated from a non-expert management perspective in relation to performance, network reliability, integration, quality of service, and actual business benefits.

Last modified: 2015-07-11 16:52:06