QFD as a tool for improvement of master bathroom

ABSTRACT Today’s customers are quality concerned. In the present era, master bathroom are need of every house-hold and family which are made for well-planned spacious houses. The master bathroom has spaces saving bathroom designs which are effective for present needs, have sufficient sunlight as well as ventilated and comfortable with space presently available. The customers drive service providers have to add value and, proper care has been given to grab their reactions and the requirements which have been put into the HOQ (House of Quality) that ultimately gives us the solution.Using the QFD house of quality model, it was able to understand the fundamental and basic requirements of customers and quality and care for basic requirements within the real estate. This paper represent a simple case using QFD from the design phase of a real estate construction project as a tool for improvement in master bathroom unit feature. The main purpose of QFD in the study was to apply customer oriented design in construction and a method which can be used in any industries in services or manufacturing, and to adopt the tables and matrix as used in QFD. From the result of master bathroom by QFD applications to short out the basic parameters which are needed to modify, according to voice of customer and the results are used for new generalized design.