Development of Rescheduling Framework to Overcome the Different Source of the Disruptions in the make to Order Supply Chain with the Reverse Flow of after-sales Service

Supply chain management is a stratagem, which produces the product with right quality, appropriate quantity, in right time and it deliver the exact order quantity to the right person. However, the uncertainty in the real time manufacturing system is unavoidable. Handling of the post disruption and selecting the suitable rescheduling strategies to overcome the disruption are challengeable task. The current paper deals the framework development to manage disruption from the various entities in the house hold goods manufacturing system. Machine breaks down, supply delay, entry of returned goods, rush orders, supply failure, order postponement, order preponement, order cancellation and the entry of the rework are considered as disruption. The objective of the frame work is to meet the delivery schedule under disruption. Key performance indicator for each disruption and monitoring them from each entities are discussed. This systematic frame work escorts to conduct case study by incorporating popular rescheduling strategies.