Office Courtesy: Diferensiasi pada Komunikasi Organisasi
Journal: Humaniora (Vol.3, No. 1)Publication Date: 2012-04-29
Authors : Ulani Yunus;
Page : 165-172
Keywords : office courtesy; communication; organisation;
Abstract
Office etiquette or office courtesy is a procedure in a person with association or persons outside the organization. Etiquette teaches us to maintain good relations with the person / party. Etiquette becomes an inherent part of an organization because etiquette is not just a tool to assess an appropriate or inappropriate actions of members of the organization, but also the adhesive in the activities of a business transaction; that office image courtesy instrumental in building the organization. Through the courtesy of its contextual office applied through: adjustments to the organizational culture, attitudes toward seniors, standardization attitude towards the stakeholders. Thus, a typical office courtesy can be a differentiation of an organization.
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