Exit Voice Loyalty Theory Its Implications For Household And National Level Dynamics In Kenya

Abstract Exit voice and loyalty can be seen in the light of declining performance in economic social and political systems. Individuals business firms and organizations in general are subject to lapses from efficient rational law abiding virtuous or otherwise functional behavior. the theory has an impact on the household level dynamics as well as national level dynamics. The paper clear indicates that exit voice and loyalty theory explains many occurrences in our society on day to day basis. There is no sphere of household or national life that is not characterized by the occurrence of one or all the three concepts. The theory is therefore relevant to social dynamics as it rightly tries to explain phenomena.