SELF ASSESSMENT AS A SOURCE OF KNOWLEDGE IN THE PROCESS OF AN ORGANISATION IMPROVEMENTJournal: International Journal for Quality Research (Vol.7, No. 3)
Publication Date: 2013-09-30
Authors : Wiesław Łukasiński;
Page : 323-334
Keywords : knowledge; self-assessment; improvement; management process;
Turbulent surrounding makes it necessary for an organisation to improve constantly and in a comprehensive way as well as adjust it to occurring changes. In knowledge society it seems rational to create the process of management by means of the use of pro-qualitative concepts, methods and tools enabling its effectiveness. It seems that self-assessment should be included in this group because its introduction favours growth of the level of organisational maturity solutions leading to the excellence of organisation functioning. The aim of the publication is the presentation of self-assessment significance as information and knowledge source conditioning later growth of the management process efficiency.
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