CONCEPTUAL FRAMEWORK FOR IMPROVING BUSINESS PERFORMANCE WITH LEAN MANUFACTURING AND SUCCESSFUL HUMAN FACTORS INTERVENTIONS-A CASE STUDY

Nowadays organizations compete between themselves in various categories such as faster delivery, price tags, state of art - technology and higher quality dimensio ns. A Conceptual framework with lean manufacturing and hum an factors interventions for improving business performance in terms of improved quality, reduced cost and faster de livery is presented and example s from literature are given to illustrate the desir ed situation in which ergonomics is considered as an integrated part of performance strategy . A case from an industry engaged in manufacturing shafts using lean manufacturing practices with successful ergonomic or human factors interventions is also inves tigated.