Research Students' Satisfaction in Jamshoro Education City

This study is performed to identify and examine research students? satisfaction in three universities; SU (University of Sindh), MUET (Mehran University of Engineering & Technology) and LUMHS (Liaquat University of Medical & Health Sciences) at Jamshoro Education City. Different service factors required for research students are identified and examined by using a triangulation technique (interviews) and quantitative (survey questionnaire). Data is analyzed by using descriptive analysis and chi-square test to obtain the required results. In total, 27 service factors related to research students? satisfaction, identified by interviews & literature review have been organized under three clusters: ?University policies?; ?University Services? and ?Role of Supervisor?. The survey analysis revealed that all identified factors are positively related to research students? satisfaction. Result identifies difference in the research students? experiences with respect to their characteristics including (enrolled university, financial resources, employment status). The comparison of different service factors also shows differences in three clusters within the universities. The satisfaction of research students associated with ?role of supervisor? were identified as most satisfying experience in comparison to ?university policies? and ?university services? of Jamshoro Education City. In the end, research has derived a new framework of SDC (Satisfaction for Degree Completion) framework to identify and examine the research students satisfaction