VOICE AND INTERNET SERVICE CHARGES IN ASEAN MEMBERS : ANALYSIS AND RECOMMENDATIONS

This paper aims to analyze voice and internet service charges in ASEAN countries. The approach of the research is a comparative study of the service charges based on currency exchange rates announced by the Bank of Thailand. Various service charges in each country are demonstrated based on different types of packages, technology, traditional values adopted in each count ry. The analysis in this paper also presents comparisons of voice service charges relative to National Per Capita Incomes and Internet Service Charges relative to National Per Capita Incomes. However , there is a possibility that network operators will gene rate less partial income from providing services such as voice calls, SMS, and data because more and more users turn to use the OTT or Over - The - Top services such as WhatsApp, Line, Skype, and Facebook.