THE ASSESSMENT FACTORS FOR MUSEUM DIGITAL GUIDE SYSTEM DESIGN - FROM USER EXPERIENCE AND PERCEPTION

Through the perspective of Human-Machine interface, this research is focused on the user’s experience and perception. Using the "qualitative approach" as the main method of gathering data, we examine the users’ behavior and experiences to understand the users’ interaction and experiences within the museum exhibition. In this particular research, we explore the relationship between the users and the “digital guide” and to further enhance the effectiveness of it. Firstly, this research takes the KJ method to create on interview as to collect the users’ feedback in order to record and analyse the uses’ experiences and perception. Secondly, this research will take Delphi method to make the first step’s result more effective; as well as take the collection of related experts’ viewpoint as well as literature review to further prove the finding with regard to the improvement of the digital guide and its core value. There are two research proposes shown as follows: (1) to realize the users’ experience and perception with regard to "Digital Museum Guide", (2) to evaluate the factors of the design of the digital guide and its core value. In view of the human-machine interface design, this research’s result will be concentrated on the users’ experience and perception as the reference for the design plan of the digital guide.