Analyzing Emotional Exhaustion from Viewpoints of Physicians and Nurses ? A Case of a Regional Teaching Hospital

This study uses independent sample test for mean differences and analysis of variance to observe if physicians and nurses with different demographic variables from a regional teaching hospital in Taiwan perceive differently emotional exhaustion in terms of nine questions from the 2014 internal surveyed data based on the Chinese version of safety attitudes questionnaire. The results show that supervisor/manager, job position, age, experience in organization, and experience in position are more critically important variables in emotional exhaustion. Moreover, hard work and working with people all day and directly are particularly important in emotional exhaustion followed by fatigue and emotional drain.