IMPLEMENTING SALES CRM ON CLOUD SERVICES USING SALESOFORCE.COM

Cloud computing provides lot of new ways to build and run applications that are accessed over the Internet as utilities, rather than as pieces of software running on client or server machine. Business applications, like customer relationship management (CRM) are promoted to be delivered via a Web browser in this paper, rather than delivering it as “traditional software”. As with the Internet, applications that run in the cloud have grown ubiquitous that almost every business user interacts with collaboration CRM business tools such a Web conferencing application, sales system. In this paper, we will implement optimized Sales CRM architecture on cloud.