A STUDY ON EVOLUTION AND GROWTH OF FACILITY MANAGEMENT SERVICES IN INDIA

Any outsourcing arrangement involves a range of complex issues related to personnel, management sponsorship, and strategic fit and alignment. A facilities management (FM) initiative, by its nature, must address a number of unique criteria related to these issues. For executives on both the client and pr ovider side, a further challenge is prioritization to ensure that the right activities are receiving adequate management attention. Facilities management operates on the premises that the efficiency of any organisation is linked to the physical environment in which it operates and that the environment can be improved to increase its efficiency. This has increasingly become an important function of the built environment. The article throws light on the strengths, weaknesse s, and opportunities of the Facilities management industry. It also gives a sneak peak on the global scenario of FM industry. This article also examines key functions in facilities management outsourcing, describing specific considerations and challenge s. The author makes a distinction between critical activities that deserve a high degree of management attention, and activities that may merit less consideration, thereby freeing up management to focus on what really matters.