KREATIVITAS DIGITAL DALAM MASYARAKAT RISIKO PERKOTAAN: STUDI TENTANG OJEK ONLINE “GO-JEK” DI JAKARTA

Emergence of apps-based modes of transportation marks a technological advancement, and is a reaction to the flaw of public transportation services. This article argues that technology allows the society to overcome the problems of uncertainty lying under the system of public transportation in Jakarta. This study shows that the apps used by “online ojeks” Go-Jek is capable to minimize the risks concerning time, convenience, cost, and security. This idea diverges from previous studies that failed to mention the variable of certainty as a strategy to minimize the risks commonly found in urban transportation system. Qualitative methods are used for data collection.