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SOCIAL NETWORK AS AN ALTERNATIVE TO CALL CENTERS

Journal: Science Journal "NovaInfo" (Vol.1, No. 43)

Publication Date:

Authors : ;

Page : 133-136

Keywords : STAFF; CALL CENTER; CONTACT CENTRE; CALL PROCESSING; MARKETING IN SOCIAL NETWORKS; SOCIAL MEDIA;

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Abstract

The article discusses the possibility of modernization of modern contact centers with social networking. The factors contributing to the popularity of the Internet communication with customers.

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Last modified: 2016-08-21 20:11:10