THE BUSINESS ETIQUETTE OF TELEPHONE CONVERSATION
Journal: Science Journal "NovaInfo" (Vol.3, No. 46)Publication Date: 2016-06-01
Authors : Fakhurtdinova Alina Azatovna;
Page : 369-373
Keywords : ETIQUETTE; TELEPHONE CONVERSATION; CULTURE OF COMMUNICATION; RULES OF COMMUNICATION;
Abstract
The article deals with etiquette norms of communication by telephone. For the business person, the phone is one of communication tools with partners, so you need to remember all of his characteristics, and to avoid the most common mistakes that reduce the effectiveness of business contact.
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Last modified: 2016-08-21 20:16:51