THE ART OF CONDUCTING A TELEPHONE CONVERSATION
Journal: Science Journal "NovaInfo" (Vol.2, No. 46)Publication Date: 2016-06-01
Authors : Murzagildina Yuliya Fanitovna;
Page : 285-288
Keywords : CULTURE OF BUSINESS COMMUNICATION; BUSINESS COMMUNICATION; TELEPHONE CONVERSATION;
Abstract
The article is devoted to the art of conducting a telephone business call, since telephone communication is an integral part of the professional activities of many people.
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