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Individual Acceptance of e-Government: A Literature Review

Proceeding: The Second International Conference on Informatics Engineering & Information Science (ICIEIS)

Publication Date:

Authors : ;

Page : 334-342

Keywords : E-government; Individual Acceptance; Adoption Factors; Literature Review.;

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Abstract

In order to develop more acceptable e-government services, government needs to understand the factors influencing citizens to use the services. This paper reviews prior studies on acceptable e-government services and accepting users of e-government services. Demographic characteristics of the users, the impact of culture, and the psychological factors for using e-government services are discussed. By understanding and measuring the adoption factors, government may predict acceptance of a new e-government service, evaluate an existing e-government service, and improve acceptance of the service by defining and running management strategies.

Last modified: 2013-11-14 22:52:17