EMPLOYEES’ COMPETENCIES AND INFORMATION COMMUNICATION TECHNOLOGY AS DETERMINANTS OF ORGANIZATIONAL LEARNING CAPABILITIES (OLC)

This paper examined the perceptions of librarians on OLC and knowledge performance and the relationships among OLC dimensions. A survey method using questionnaires was distributed to fifty librarians at one Malaysian public university library and thirty-six (72%) of the questionnaires were returned and usable for analyses. From the findings, the OLC’s dimensions on employees’ skills and competencies was ranked as the highest (mean=5.76) indicating that it was the most preferred response as perceived by the respondents. A moderate and positive relationship also existed between employees’ skills and competencies and knowledge performance (p