APPLICATION OF TOTAL QUALITY MANAGEMENT AND REWARD (TQMR) ON INDUSTRIAL PROJECT

More than two decades of liberalization and globalization has resulted in free flow of foreign goods to India and opened up trade of domestic products elsewhere in the world. As the world has become one big commerce platform, the Indian consumers are getting accustomed to the International quality standard for products and services. So when it comes to the products or services of the India construction industries like Infrastructure, Buildings and other projects, the expectation remains the same of getting international quality standard. Indian Construction Industry has no choice but to elevate themselves to produce the best in class quality products and services or get replaced by the hands of foreign competition. The India construction companies can adopt the tools and techniques of Total Quality Management by improving each activity by everyone associated with the project to produce world class quality. The paper brings out a new model of Total Quality Management & Reward (TQMR) which shall provide a way out to adapt Total Quality Management with a combination of Reward mechanism to motivate the employees for the best results.