SOME CONSIDERATIONS ON THE ISSUE OF COMMUNICATION ERRORS BETWEEN VARIOUS STATE AND LOCAL GOVERNMENT AGENCIES AND THE SOCIETY

This scientific article focuses on the quality of communication between the state and local government institutions and broad layers of population. Examples of poor quality communication such as an unsatisfactory reply to an enquiry, in the worst case scenario may become a cause of overall negative social attitude towards the state policy, for example tax payment, and damage people's trust in authorities. The article is based on the author's research in the state and local government communication with the society from the highest (ministries and major hospital) to the lowest levels (local government units). Research findings can be used by administrative managers of various institutions so that they could reconsider their work obligations and the system of remuneration of their employees. As a result public financial means may be saved, relocated and put to a better use.