MEDIATING EFFECT OF OCB ON RELATIONSHIP BETWEEN JOB ATTITUDES AND KNOWLEDGE SHARING BEHAVIOR IN ADD SOFT TECHNOLOGIES, BANGALORE

Organizational citizenship behavior (OCB) has attracted so much attention of managers and scholars, but many aspects of this have not been studied yet. To fill this gap this study, we has applied three elements of employee's performance toward organization; knowledge sharing and job attitude as significant antecedents of OCB in an organization. The results have mentioned that employee's attitude toward organization and employee's knowledge sharing are antecedents of OCB. The managers who seek good soldiers in their organization can improve citizenship behaviors by scattering positive attitudes; provide good knowledge sharing ability and engaging employees. The results showed that job attitudes related to insignificantly on knowledge sharing behavior and significantly on OCB. It was caused by the facilitators had a job satisfaction to implicate their ability or skill so that they had a scared on exchange to the role or positions with the other people. They argued that having of ability or skill was an essential asset for their live so they were sharing its knowledge openly with other and more acted to OCB.