STUDY OF FACTORS INFLUENCING THE SUPPLIER PERFORMANCE: ROLE OF PSYCHOLOGICAL CONTRACT AS A MEDIATING VARIABLEJournal: Journal Association 1901 SEPIKE (Vol.1, No. 19)
Publication Date: 2018-03-31
Authors : Yu Chang Zexun Wu;
Page : 259-273
Keywords : psychological contract; marketing relations; supplier performance;
From the individual level, organizational level and psychological contract between enterprises as mediating variable we discus influencing factors of supplier performance. The enterprises in Xian, Beijing and Shenzhen were the investigating objects, which adopting the questionnaire method to collect data and to test the influencing factors of supplier performance from individual level and organizational level. Then we tested the mediation effect of psychological contract. The results show that personal relations of individual level significantly influence on psychological contract between enterprises and interpersonal communication significantly positively influencing on relations construction of psychological contract. Marketing oriented relations of organizational level has positive impact on the psychological contract and mutual benefit only has significant positive influence on relations trading of psychological contract, but opportunistic behavior can damage the formation of psychological contract between enterprises. Psychological contract between enterprises has a positive effect on supplier performance; it has partial significant mediation effect.
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