HOSPITAL PERFORMANCE IMPROVEMENT THROUGH THE HOSPITAL INFORMATION SYSTEM DESIGN

Hospital is a medical service industry that must have standard operating procedure. Quality and performance of a hospital is determined by the effectiveness of operational actions which being carried out. Method that is used in the measurement of operational effectiveness of hospital operation is Lean Hospital method. This research is conducted on one of the biggest hospital in Klaten Regency, Central Java Province. This hospital is routinely provide reports of hospital activities to the Provincial Health Office. The purpose of this research is to improve the reports making performance with the design of Recapitulation Information System of Hospital. The benefit of this research is to eliminate waste or activities that do not provide value added, acceleration of reports making, and operational cost saving in the making process of Reports Recapitulation The Hospital Information System is designed for desktop application with the network architecture formed as Local Area Network (LAN) for the process of data transfer and exchange. The development of Hospital Information System is using Visual Studio 2017 software with Microsoft Access as data basis. The research result explained that the highest risk priority number (RPN) value is on the activity of file grouping because it is still done manually. To accelerate the classification process, it needed a computer based information system (CBIS) design. The process of information system design can be done using the method of System Development Lifecycle (SDLC) by doing system analysis, system design, and system implementation. The test result for CBIS from the Hospital Recapitulation Reports explained that this system is able to finish the file grouping quicker. The total work process before using this system was done for 2 weeks with 2 hours of workmanship per day, meanwhile using the CBIS system it can be done for 1 working day with effective time of 10 minutes in accordance with the format that has been in accordance with the provisions by the Public Health Service of Indonesia.