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Improving the Internal Auditing Procedure by Using SIPOC Diagrams

Journal: Journal of Innovations and Sustainability (Vol.4, No. 2)

Publication Date:

Authors : ;

Page : 35-43

Keywords : audit; SIPOC; Educational Organization Management System; EOMS; ISO 19011; ISO 21001;

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Auditing is intended to provide a better understanding of a system and to provide insights on the possibilities for improvement. The University of Ruse has implemented a management system in compliance with ISO 9001 since 2004. Thus, for more than a dozen of years it has experience in auditing its management system – both by internal and external audits. In 2017 ISO has published the draft standard ISO / DIS 21001 that defines the requirements for a quality management system of any type of educational organization. This article presents a proposal for improvement of the current internal auditing procedure.

Last modified: 2018-07-21 23:45:56