Implementing and Monitoring the HR Operating Plan: A Conceptual Framework for Performance Measurement and Management

This paper presents a proposed conceptual model for implementing and monitoring performance of the HR operating plan based on the resource-based view of the firm (RBV) theory and systems theory and thinking (ST&T). The proposed model should provide organizational and human resources leaders, as well as organizational development practitioners with the ability to develop the organizations' internal environment as a driver of competitive advantage, including recognition of how the whole organization system and the environment influence subsystem components. This proposed conceptual model bridges a gap in literature related to defining an aligned human resources performance measurement and management system and the subsequent link to organizational performance.