AN EMPIRICAL STUDY OF TOTAL QUALITY MANAGEMENT IN ENGINEERING EDUCATION INSTITUTIONS: PERSPECTIVE OF MANAGEMENT

This paper aims to present the perception of management in engineering education regarding Total Quality Management (TQM). It is an attempt to understand how these perceptions vary among various quality aspects such as ‘management and leadership', ‘Infrastructure and learning resources', and ‘teaching and learning process and research' at engineering education institutions. Data were collected from 50 management members from seven engineering colleges of Coastal Andhra Pradesh and used scale values for analysis and findings. Scale values were used to find out the ranks among the various quality aspects. The findings of this study will not only enrich the data in this area but it may also stimulate further research studies.