MEASURING E-LEARNING SUCCESS WITH THE EXTENSION OF TECHNOLOGY FACTOR IN DELONE & MCLEAN IS SUCCESS MODEL

This paper aimed to provide a framework to find the effects of success factors on the e-learning system success. The success factors like system factors and technology factors with the mediating effect of user-satisfaction and system use and e-learning system success. Information system success (ISS) theory has been used to support the framework. A number of reliable databases like Emerald, JSTOR, Science Direct, Tylor and Francis and Springer have been consulted to add the support of the literature. The keywords like system factor (Service quality, Information quality, System quality) technology factor, user-satisfaction, system use, and E-learning system success have been used to search the relevant studies. It has been studied that system factors and technology factors cause e-learning success and this relation is also mediated by user-satisfaction and system use. At the end, the limitations of the study are described, and future research descriptions are recommended.