EVALUATION OF THE IMPLEMENTATION PROCESS AND SUPPORT ON THE VESTYNA APPLICATION

IT evaluation, especially the vestyna application, must be implemented properly so that it has an impact on the company's achievement. The purpose of this study is to evaluate the implementation process and support for the vestyna application at PT XYZ. Measurements are made using the COBIT 5 framework with the Process Assessment Model (PAM) method. From the measurement results it can be seen that most of the capability levels of the vestyna application evaluation processes at PT XYZ is at level 1 (performed). The target that the company wants against the level of capability of these processes is at level 3 (established). Therefore, a recommendation is made to improve these processes by referring to the best practices suggested by COBIT 5. The main recommendations include regular communication between vestee computers and partners to convey the values of each existing project, making a Standard Operating Procedure (SOP) for the entire project from the type of project to revenue calculation, periodic monitoring and reporting as well as documenting all activities related to the application of the vesty to written and oral documents