THE EFFECT OF COMMUNICATION TO CHANGE AND ORGANIZATIONAL TRUST ON READINESS FOR CHANGE (CASE STUDY ON XYZ SCHOOL)

The purpose of this paper is to identify the effect communication to change and trust to the organization of XYZ School to the readiness for change in the academic activity. A series of structured questionnaires conducted to the internal organization members of XYZ School in Jakarta consists of top management, lecturers and academic staffs. The results from the structured questionnaires are analyzed using quantitative analysis. The findings show that XYZ School has a developed sense of readiness to change which affected by effective communication in workplace and honesty in interaction. Internal changes in XYZ School are communicated effectively which made communication to change well implemented. Changes that are considered refreshing can keep the organizational commitment so that the organizational trust can be maintained. This study was conducted in Indonesia and focused only in one place. Despite this limitation, the finding of this study is sufficient to give an overview of organization readiness to change in a private-owned organization. The paper adds to the literature on readiness to change within a private-owned organization. It contributes also to enriched knowledge in organization readiness to change, especially for those who are under go change in the organization.