Evaluating the relevance and clarity of the heart failure eMeasure implementation toolkit by using a web-based survey instrument

Background: The impact on workflow is an important component in determining whether an HIT implementation will be successful. Workflow is, unfortunately, a concept that is often ignored when implementing HIT and the literature about workflow in domains of quality improvement, system implementation, and process improvement has not been adequate. HIT is not always designed to fit the workflow of a given organization, making it difficult to truly assess HIT impact on outcomes or processes.