Quality Management in a Residential Building Using Six Sigma Construction Techniques

Construction plays an important role in the economic growth of a nation. The projects are lagging due to poor management in execution and implementation. The objective is to complete the project in time and within the scheduled costs and budget. The aim is to improve the quality of the building and customer satisfaction. Six Sigma is a continuous improvement methodology which use DMAIC (define, measure, analyze, improve, control) to enhance the efficiency of the existing processes and increase customer satisfaction. The result of Six Sigma will be an increased efficiency, performance improvement and control of performance problems thus minimizing defects, risks and deviation. In this paper efforts are made to establish complete analysis of 20 papers published related to six sigma in construction. This paper discusses different research papers, articles, case studies that have been published in this field. There is great scope for six sigma in the construction field in future.