MORALE AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE IN NEPAL AIRLINES CORPORATION IN NEPAL

Morale is defined as the depiction of emotion, satisfaction, and overall attitude towards a workforce. Performance is directly related to morale. Happy employees have high morale while dissatisfied and unhappy employees have low morale. The study investigates the employee Morale and its impact on organizational performance in Nepal Airlines Corporation in Nepal.75 out of 1200 respondents was selected as a sample population. Mixed methods was used. Data collected through the structured questionnaire and some keys personnel of the NAC was interviewed. The study used descriptive statistics tools for data analysis. The study shows that the employees morale and its significant impact on employees performance at Nepal Airlines Corporation. The Level of morale and organization performance both found moderate level. The most important factor-contributing employees morale are: salary and benefit, team spirit in direct work environment, working condition of work place, leave and holidays provided, safety and health condition, organizational culture and climate, channel of communication, relations between supervisor, subordinator, management and employees, delegation of power and authority, participation on decision making process, rewards and punishment system, fair and sound career development or promotion system, recognition of work, job satisfaction, prestige of job in the society,job placement, high degree of interest in job, organizational leadership, labour turnover, employees absenteeism, antagonism, quality output, and get happiness in organization etc. was found important factors for determines the employees motivation in the organization.