An Empirical Study on University Canteen Satisfaction Survey-A Case Study of Jiangsu University

The Canteen of university is an important guarantee for the smooth development of teaching and scientific research. It concerns the immediate interests of students and the harmony and stability of universities and society. It has attracted widespread attention from all sides. This paper takes the canteen of Jiangsu University as an example, uses the data obtained from the questionnaire survey, and uses SPSS22.0 software to perform descriptive statistical analysis, factor analysis and regression analysis to evaluate the student's satisfaction with the canteen. The results show that students are generally satisfied with the canteen. The main factors that affect the satisfaction of the canteen are product quality, service quality, and canteen hardware. Finally, based on the conclusions of the analysis, some suggestions were made to improve the canteen work.