The use of the Brazilian Sign Language in promoting equitable and comprehensive health care

The Brazilian Sign Language is characterized as a form of communication and expression based on gestures, being considered visual and motor. In some moments in health services, the deaf and / or mute individual is faced with situations in which there are no qualified professionals to meet their needs. As a result, it was decided to carry out a study on the subject in question, in order to describe the experience of academics facing a continuing education action carried out with health professionals. This study is an experience report based on the methodology of problematization Arco de Maguerez, resulting from the observation of the inadequacy in the communicative process between this clientele and the health professional. As a result, a continuing education action was carried out, through the teaching of basic LIBRAS. Finally, the need for investments in professionals is emphasized in order to continue implementing communication strategies that recognize the needs of these users and respect their particularities, resulting in an improvement in the quality of service.